July six, 2017 at twelve:01 am After touring eight several hours within the highway from Northern Nevada, we stopped within the Wendy’s in the Pilot Travel Centre (Retailer #381) 8701 Freeway 395, Hesperia, CA 92344. I have never been so unhappy in a Wendy’s before today (07/05/2017). It was just after 3am and we have been worn out, sleepy and starving. My boyfriend was dying for any burger when we finally discovered this locale. Whenever we get on the counter the change manager tells us WITHOUT an apology, “We don’t have burgers since we’re cleaning the grills. We only have chicken”. Obviously, not a great way to be greeted Specifically owning our hearts set on the new burger. My boyfriend just isn't a fast meals style of dude so he commences inquiring questions on the hen wraps. This supervisor is answering his issues like he was a four calendar year aged. I looked at her, “You are aware of, we are fatigued. We just drove seven hours and have A further hour even now to go”. She couldn’t of cared significantly less. She just looked away. I ask her for a lemonade and I inform her no ice. She appears to be like at me and states, “no ice”? I repeated, “no, i prefer no ice”. This so woman “rolls her eyes” then fills the cup about an inch and a 50 % with the best and states as she rolled her eyes yet again, “here…no ice”. Definitely, experience if I don’t have ice I can’t have a complete cup.
the professionals there Sandra and Amanda are favoring an worker they lie for this Female named Mia. Mia lies and tells her grandmother she is at work and she will not be! She goes to generally be with one among her a number of male friends. Both of these mangers are liars and I dnt wnt my daughter about persons like that The top manager Debra doesn’t care both! Wendy Corporate ought to go and chat to those men and women and perhaps even cleanse household mainly because one particular people begin to knw what’s happening at the rear of the scenes they will not go there the atmosphere is undesirable to work in time period.
March 13, 2017 at 3:24 pm I utilized to work for Wendy’s And that i still left to return to school, the manager was pretty mean and unpleasant Perspective, I thought there can be the next regular to picking management. Upon me leaving, I found out the manager pointed out in my file nonrehire so I would not work at another wendys.
The counter Lady was great, but all of them were being standing all-around leaning….ya bought time and energy to lean ya acquired time to clean. No one arrived out to wipe down tables the whole time we were being there, or do any kind of cleaning in any way.
December thirty, 2016 at eleven:47 am I didn’t choose to post this here…but given that I didn’t obtain a receipt I don’t Have got a spot range to ship an e-mail as a result of the web site. I don’t like submitting unfavorable things about providers, but here goes. I visited the Fullerton Ca location on imperial hwy yesterday all over midday. I happen to be to this locale a few periods as I have lived in the area for four decades now. Prior to now the customer support has long been subpar although the food stuff was first rate adequate. I blame administration for the company. I have in fact witnessed an older white Woman manager yelling within the generate thru employees. I basically felt lousy for them! You could tell that she designed their lifetime there a dwelling hell. It’s tough to offer very good customer service if you find yourself depressing at function.
My title is Junelle Samson and I m the General Manager with the wendys site you recenlty visited on 6/six/eighteen,in response for your resent criticism ,i would want to invite you back again to help make this correct a free of charge meal of the selection on me without charge to you personally.Once again ,I apologize and with any luck , we make this appropriate ,looking forward to looking at you quickly.
Considering the fact that this incident I've instructed Every person I realize to in no way drop by Wendy’s again and I tell them my Tale. This is disgusting And that i won't ever take in at An additional Wendy’s all over again and neither will loads of my friends and family.
July 6, 2018 at ten:fifty eight pm Frequented Wendy’s at 221 Weber St. N. in Waterloo on July 6,2018 about 8:15pm & requested for any Frosty. The male counter personnel gave me a Frosty which was scarcely more than fifty percent full & asked if I wished a lid on it. I commented that I thought he ought to fill the cup up at the least – which he did – after acting like I have a few heads. I know there is a Frosty marketing happening right this moment for ninety nine cents for a little a person – which I didn’t find out about until eventually I got into your cafe to purchase 1. Simply because these are generally on right this moment for slightly below a buck it doesn’t imply buyers need to only be provided a 50 % a cup.
We waited in line to buy for twenty minitues the more mature Woman that waited on us performed a terrific helpful resources task she was getting an filling orders with no help .
July 30, 2015 at two:eighteen pm I would like to begin by indicating thanks to your reaction, but with regard to The difficulty I'd when at a Wendy’s spot my problem nonetheless has not been answered, nor does a free of charge meal that is fewer than what I paid that day, repairing the issue at hand. I had been explained to that Wendy’s stopped executing the refund for no receipt regular a long time ago and I do know I have already been there Newer than that and noticed the stickers over the window stating that.
I pride myself in taking in your salads at Wendys in several areas- specifically in Miami, but truly feel truly violated that being a purchaser you staff didn’t even care which i was on the counter all set to order with my funds in hand.
January two, 2016 at 1:fifteen pm I went thru push thru at wendys last night and on signal it mentioned no cost frosty with meal in 2016 After i got to window they'd to obtain manager for the reason that nobody realized anything at all about it lastly after ten min ready manager walks outdoors to take a look at sign he comes again in and claims thats only When you have the wendys keychain tab which they more had been from thats not what the signal explained Wrong ad. Also meals was cold like it been sitting down in window incredibly sad shopper won't be again
After we acquired our purchase and looked went to your table we have been stunned the amount of tables were being soiled with not many consume in consumers And eventually took the the very least non-cleaned desk we could uncover. The floors were being trashed with french fries together with other things. Whenever we remaining the trash bins you location your end foods cups, paper, and many others were being do total you couldn’t get almost everything in them. Obviously by now you experienced me thinking about everything as I had been so shocked at this new keep was so unclean, and went noticed the parking lot.
“The Visitor Expertise” education plan is created to equip members Using the essentials for producing and sustaining an final assistance practical experience for each GUEST they encounter.